Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Is this Company going under and taking all our money with them. I ordered 2 gazebo covers and a BBQ cover on line.

They charged 3 separate shipping and handling 3 Mar 2016. In Apr we received one box with 1 of the gazebo covers and a part of the BBQ cover. Stupidly I believed because of separate shipping charges I would get the balance in a couple of days. Well that didn't happen.

Like many of you I called the 1-866-578-6569 and after waiting 25 minute finally was told there wasn't anyone at this extension and to leave a message. I also tried the offered Canadian number 1-855-463-7393 and received a message saying the mailbox is full.

Product or Service Mentioned: Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $200.

Preferred solution: Deliver product or service ordered.

I didn't like: Not receiving my order.

Company wrote 0 public responses to the review from Apr 19, 2016.
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