Manufacturer: Sunjoy Industries Category: Gazebos Clear all filters (2 of 2 reviews match)
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I Ordered a replacement canopy for a 11 x 13 South Hampton Gazebo originally sold at Big Lots.. March 18, 2016. Money came out of my account on March 21. as of April 6, Still have not received my replacement canopy.. I have sent 5 emails to customer service, and have not had a reply to any of them. Their Shipping info on their website says they ship the items within 5-7 business days.. and that has not happened. I have called the...
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Anonymous

Anonymous call your credit card and dipute the charges you should be reimbursed

snoggle64

snoggle64 and I forgot to mention in the above, that the price I was quoted in email was not the price I paid either.. but I could not get an answer as to why the difference. again n...

1.0
I didn't like
  • Bad services
  • Customer service
#824422
We purchased one of their gazebos in June of 2014. We hired a handy man to put it up properly and received many compliments.(we entertain a lot) . However, after a year no one wanted to be caught near it because it was squeaking so bad. We take it down through the winter because we live in IL. with harsh winters we wanted to protect our investment. It's steel curtains holders had completely snapped on one side(one which plopped down and hit...
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Anonymous

Anonymous sd

1.0
I didn't like
  • Warranty
  • Their
#727630