Buy someting different | Sunjoy Industries

1.5
Details
having the same issues of fit in 2019. It is like 4 inches too small. Was a solution found as this is a brand new purchase
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Review
#1704643 Review #1704643 is a subjective opinion of poster.
Product
Sunjoy Industries Gazebo Canopy
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Sunjoy will not replace missing poles | Sunjoy Industries

1.0
Details
We received a gazebo as a weding gift. as we assembled it, we found that the 6 bottom ends of each leg were missing. The company is telling us that we are out of luck. Very Very disappointed! will not recommend this company to anyone. There are too many better options to purchase quality products from.
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Review
#1587768 Review #1587768 is a subjective opinion of poster.
Product
Sunjoy Industries Gazebo Canopy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Deliver product or service ordered
4.5
Details
I ordered a replacement canopy for my gazebo that I bought from Walmart 3 years ago. Ordered it on a Friday & received it on the Wednesday. Not even a week for delivery. It came from the states to Canada! The canopy fits perfectly & no problems putting it on. I'm...
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Review
#851925 Review #851925 is a subjective opinion of poster.
Product
Sunjoy Industries Gazebo Canopy
Pros
  • Promptr service
Reason of review
Fast order processing
1.7
Details

Update by user May 16, 2016

Took my money and no product yet as of the 20th of April 2016. Cannot get in touch and the my account doesn't let me in!

This scares me!

Getting a bit worried about the chance of me receiving the canopy. I have called both the numbers I provided and no response...

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2 comments
Sharrod
#1206171

Hello, I am sorry to hear about your experience and I'd appreciate the opportunity to assist you. Customer satisfaction is a very important principle here at SunNest Services.

Please contact me sramirez@sunjoyonline.com to work towards a resolution.

I would be glad to help you in a timely manner to resolve your issue.

Thank you,

Sylena Ramirez

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Review
#847706 Review #847706 is a subjective opinion of poster.
Product
Sunjoy Industries Gazebo Canopy
Cons
  • I am frustrated that i cannot get in touch with this company
Reason of review
Poor customer service
Loss
$205
Preferred solution
Deliver product or service ordered
Tags
  • Order Number 1461159976
I just ordered a replacement canopy a week ago. No response, but the money came out of my credit card immediately. No response to e-mails, no response to phone calls, no response at all. DO NOT ORDER FROM THEIR SITE UNLESS YOU WANT TO KISS YOUR MONEY GOODBYE!!! I just...
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2 comments
Sharrod
#1206291

Hello, I am sorry to hear about your experience and I'd appreciate the opportunity to assist you. Customer satisfaction is a very important principle here at SunNest Services.

Please contact me sramirez@sunjoyonline.com to work towards a resolution.

I would be glad to help you in a timely manner to resolve your issue.

Thank you,

Sylena Ramirez

View more comments
Review
#833828 Review #833828 is a subjective opinion of poster.
Product
Sunjoy Industries Gazebo Canopy
Reason of review
Problems with payment

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