Product: Sunjoy Industries Gazebo Canopy Clear all filters (3 of 3 reviews match)
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I ordered a replacement canopy for my gazebo that I bought from Walmart 3 years ago. Ordered it on a Friday & received it on the Wednesday. Not even a week for delivery. It came from the states to Canada! The canopy fits perfectly & no problems putting it on. I'm...
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4.5
Sunjoy Industries Delhi, Ontario
Product
Sunjoy Industries Gazebo Canopy
I liked
  • Prompt service
#851925
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Bought this Item from Walmart two years ago.The canopy is a piece of ***. I ordered a new one from Sunjoydirect.com and they charged my Visa and have not sent the item. I was of the understanding that it was not to be charged until the item shipped. They took the...
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sunjoy_rep
sunjoy_rep

Hello, I am sorry to hear about your experience and I'd appreciate the opportunity to assist you. Customer satisfaction is a very important principle here at SunNest Services....

Anonymous
Chip

Finally after 2 months I have my money back! I was told by the company the canopy was coming from China in about 2 to 3 months. It would have been winter by then.

1.7
Product
Sunjoy Industries Gazebo Canopy
I didn't like
  • Customer service is non-existent
#847706
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I just ordered a replacement canopy a week ago. No response, but the money came out of my credit card immediately. No response to e-mails, no response to phone calls, no response at all. DO NOT ORDER FROM THEIR SITE UNLESS YOU WANT TO KISS YOUR MONEY GOODBYE!!! I just...
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sunjoy_rep
sunjoy_rep

Hello, I am sorry to hear about your experience and I'd appreciate the opportunity to assist you. Customer satisfaction is a very important principle here at SunNest Services....

Anonymous
Anonymous

This is a phone number that is in the paperwork that I just received with my replacements... Have fun with them... They put you on hold and are very difficult to deal with1-86...

Product
Sunjoy Industries Gazebo Canopy
#833828
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