Product: Sunjoy Industries Gazebo Clear all filters (0 of 31 reviews match)
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charging for the 12x12...????? It is under William Goddard 19662 Main st. Caledon,On...L7K 0E1... Have called customer service stayed on line for more than 1/2 ...then the line went dead.???????? I called back..left a message ...as I didnt want to wait that long..and...
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sunjoy_rep
sunjoy_rep

Hello, I am sorry to hear about your experience and I'd appreciate the opportunity to assist you. Customer satisfaction is a very important principle here at SunNest Services....

2.5
Product
Sunjoy Industries Gazebo
I liked
  • To be able to enjoy my new replaced cover
I didn't like
  • Customer service
#857809
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Sunjoy Industries - Still trying to connect to Customer Service
Bought two and returned both - neither fit 10x10 two-tiered canopy. Bought third from U.S. and it was completely the wrong model and definitely not as shown. It cost $35 to ship it back. Have been phoning Sunjoy Canada daily for over a week now: mailbox is either full...
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Stephie2016
Anonymous

After seeing this site and all the complaints I vowed that if I could get satisfaction, I would include the email of the people I dealt with. What this company does to people ...

sunjoy_rep
sunjoy_rep

Hello, I am sorry to hear about your experience and I'd appreciate the opportunity to assist you. Customer satisfaction is a very important principle here at SunNest Services....

3.3
Papineau Regional County Municipality, Quebec
Product
Sunjoy Industries Gazebo
I didn't like
  • Trying to contact sunjoy
#854732
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Sunjoy Industries Gazebo Review

Bought a gazebo on april 16 hard as heck. To put together pieces werent fitting yhen finally got it up and 1 week later it rained and canopy ripped and frame bent for 400 dollats now fitting with all to replace it the district mansger said it should be taken down eery day
1.0
Details
Product or Service Quality
Product
Sunjoy Industries Gazebo
#842044
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I purchased a Callaway Gazebo on April 4, 2016, on or about 10:04 AM.The gazebo was stood up on or about April 4, at 2:00 PM in the evening, according to the instructions provided inside the box. On Saturday April 9, 2016 around three o'clock in the afternoon, it...
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Prince George, Virginia
Product
Sunjoy Industries Gazebo
#828556
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Resolved
After trying to reach the customer service for Sunjoy industries for two days, waiting at least 45 minutes in *** each time, a young woman finally answered. After going back and forth a dozen times with her PRETENDING THAT SHE COULD NOT HEAR ME, it then became the...
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1.0
Product
Sunjoy Industries Gazebo
I didn't like
  • Customer service is non-existant
  • Inferior quility and sunjoy knew
  • Customer service games
#825280
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I've had been calling the 800 # for over a week now. I keep hearing the circuit lines are busy and call back?? Wow...this is a really,really bad way to do business! I had a replacement canopy sent to me a few months back. I didn't need to use it right away. I knew it...
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Anonymous
Anonymous

The phones have been having issues, but they have been fixed and working just fine now. Sorry for the inconvenience in that matter. Please call 1-866-578-6569 ext 215 for help...

1.2
Product
Sunjoy Industries Gazebo
I liked
  • To be able to enjoy my new replaced cover
I didn't like
  • Inferior quility and sunjoy knew
  • Customer service
#682472
Reply to reviews

I purchased a Gazebo from Sears (independence, mo.}within 6 or 7 months every place a hole had been drilled or spot welded the joints rusted and broke . If you look inside (hollow frame } it was solid rust. The joints rusted apart and the Gazebo collapsed . the only...
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Product
Sunjoy Industries Gazebo
#517861
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I can not believe Home Depot would sell such a crappy product.First rain and everything broke and you can,t get any of the plastic parts on their website only the canopy which cost more than I paid for the whole gazebo.Do not buy this product poorly made.I would hope...
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Product
Sunjoy Industries Gazebo
#495033
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We bought a 10 x 10 gazebo from Ace Hardware in May of 2013. I contacted the company directly for information on how to obtain a replacement canopy. Miya Ji replied on March 9, wanting more information on exactly which canopy this was. I sent a copy of the sheet...
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Product
Sunjoy Industries Gazebo
#492693
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Model # L_GZ238PST-11G, put together first of April and noticed in late Sept that four attaching points of canopy had worn through causing sag in main canopy.. Believe that these corners should have been reinforced in manufacturing.9 where point "D" attaches to points...
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Anonymous
Mike

I have the same issue. Need to make canopy better. I need to replace it now, because I took the canopy off last Fall to keep it safe. I can not get it back on. I am scared...

Anonymous
Esty Effyew

You bought a piece of foreign-made junk from the world's worst store and now you write to a website unaffiliated in hopes of having your error magically fixed. Here's your sig...

Product
Sunjoy Industries Gazebo
#457550
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