Seller: Sunjoy Industries Product: Sunjoy Industries Gazebo Clear all filters (0 of 27 reviews match)
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we purchased a gazebo when we put it together 2 of the pieces were broke and damaged.I called for replacement they needed me to send them my receipt.So I tried to send it where the paper told me to send it.But it wouldn't go thru.They called me back 3 months later and...
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Anonymous
cliff

You have to prove the parts were damaged. Sorry that's just the way it is anyone can state I have a broken part.

1.0
Product
Sunjoy Industries Gazebo
I didn't like
  • Poor customer service
  • Way customer service decisions are made
#1354483
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I only had it two weeks before the seans started to cone apart and a total of three weeks before the frame was bent from a heavy rain. I called customer service and the representative didn’t care...She told me it is not made to be in the rain and I should take it down...
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2.2
Product
Sunjoy Industries Gazebo
#1303504
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Sunjoy Industries - Terrible customer service and poor quality product

Sunjoy Industries - Terrible customer service and poor quality product
Sunjoy Industries - Terrible customer service and poor quality product
Purchased 10x10 gazebo 12/16 didn’t take it out of the box until 3/17. After about 7 months it began to rust and by 4/18 it had rusted through in many places. Inquired about replacement warranty, was told it was on my warranted for 6 months!! They offered no discount or anything to compensate for such poor quality workmanship.
Product
Sunjoy Industries Gazebo
#1247003
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SKU number: 780062983168 Model: L-GZ454PST-C-ST Year and Season: 2013-2015 Store: KMART A wind storm shredded it to bits. So, I contacted La Maria, email address: Csrep6@sunjoygroup.com She was as dumb as they come. Some illegal alien given a part time job with no...
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1.8
Jiaxing Shi, Zhejiang Sheng
Product
Sunjoy Industries Gazebo
#1230170
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Sunjoy Industries - Horrible....do not buy!
Had a hard top sunjoy gazebo. The roof totally inverted and collapased. Was told it could have been ice accumulation thru out the night. How do you possibly avoid that.?? I paid $1;000 and it lasted 2 yrs only!! No satisfaction from customer service at all. Don’t buy...
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Jiaxing Shi, Zhejiang Sheng
Product
Sunjoy Industries Gazebo
#1229608
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Purchased L-GZ472PST-I Gazebo - First year the wind shredded the canopy, Purchased a new one and 2nd year, the wind snapped one of the structural post and many on the side bars. One year warranty so I am screwed. Poor quality. They want me to purchase replacement parts...
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3.0
Product
Sunjoy Industries Gazebo
I liked
  • Price
I didn't like
  • Quallity
#1118969
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Sunjoy Industries - SunJunk S-GZ001 SunJoy Gazebo
Would NOT recommend this item, Purchased in May 29, will be throwing it out tomorrow.Minor 10 min storm just came through and crumbled it like toothpicks. It was assembled and staked way beyond the recommendations. D rings, for the stake lines,tore out of the canopy...
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Anonymous
Anonymous

I'm sorry but that photo makes the situation look hilarious.I'm surprised the ruby slippers aren't sticking out from the bottom of one side.That's a pretty cheap price ; you p...

1.3
Product
Sunjoy Industries Gazebo
I didn't like
  • Inferior quility
#1096974
Reply to reviews
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
I opened my Dashley hard top gazebo, there were so many flaws with it I was shocked..I contacted the company, sent in my email with my pictures. Email response asked for my phone number. I gave my number, no call that week. Emailed my number again. Still no call! I...
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Anonymous
Janelle

I purchased a gazebo and it would not stand kept falling over.Same thing they said they would replace sent me a email. 2 months later nothing. I emailed a nasty message. They ...

1.3
Product
Sunjoy Industries Gazebo
#1085437
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Sunjoy Industries - Another Poorly designed Chinese product, no help from Sunjoy
Sunjoy Industries - Another Poorly designed Chinese product, no help from Sunjoy
WILL NOT BY ANOTHER PRODUCT.I initially LOVED the unit I bought. I contacted Sunjoy via their toll-free number to see if they would be able to help me with a problem that exists with their design on the Octagonal model Hardtop (metal roof) Gazebo. I spent a large...
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Product
Sunjoy Industries Gazebo
#1074521
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Sunjoy Industries - Poor craftsmanship/ no customer service
the paint has come off my 2 yr old gazebo, right down to the bare metal.. sunjoy customer service will not do a thing without a receipt, first carbon receipt lasting 2 yrs,, nope they do not second i dont care if the gazebo is 5 yrs old, this is not acceptable sunjoys...
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Anonymous
Gazebo Rep

Hi, did you really think that at that price it would even last that long. Come on in, we'll rotate your tires for free.

Anonymous
URFunny

Purchased at a tire store? You purchased a gazebo at a tire store? You purchased a gazebo at a tire store? (Trying to comprehend)......".............( still trying to comprehe...

2.2
Product
Sunjoy Industries Gazebo
#1057145
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