Product: Sunjoy Industries Canopy Clear all filters (0 of 33 reviews match)
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Sunjoy Industries - QUALITY OF PRODUCT IS TERRIBLE
Sunjoy Industries - QUALITY OF PRODUCT IS TERRIBLE
I purchased a gazebo with canopy from them in August of 2013. The canopy, which is only outside for 3 months a year, has not held up for longer than a season. They replaced my second one free of charge because it wasn't even a year old yet. I'm on my 3rd one which they...
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1.3
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Sunjoy Industries Canopy
I didn't like
  • Terrible quality and customer service
#1302573
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Sunjoy Industries - Awful customer service

Customer service has been awful ! I ordered my replacement canopy for my gazebo the middle of april it is now june and my order never shipped ,when canceling my order i was told i never paid for it ,which i most certainly did ! And now i must go around with the refund dept !
1.0
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Sunjoy Industries Canopy
#1271483
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Ordered a replacement canopy. Ordered blue, they confirmed blue, but when notice of shipping came thru it listed brown. Thinking it was just a mistake, I called them up to get corrected. It had been less than 1 hour from the time I ordered to the time I called them...
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Sunjoy Industries Canopy
#1241705
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Sunjoy Industries - Would never buy again

Inferior product. Canopy ripped and they do no warranty unless you give them blood. Their customer service is out of the country so good luck. Never buy any sunjoy product again. Junk.
1.0
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Sunjoy Industries Canopy
#1233954
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Sunjoy Industries - Bad quality & bad service

Bought replacement canopy that didn’t fit properly. After two months and a couple minor rains with moderate winds, totally destroyed. Twice I emailed photos to different email addresses as instructed and both bounced back. Then read some of these reviews very similar to my experience. They’re not legitimate business apparently but have figured out how to dupe people into buying junk from them and then give them a well-orchestrated run around. They’re a disgrace!
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Sunjoy Industries Canopy
#1135731
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Sunjoy Industries has extremely poor customer service. No one will allow you to speak to any person that has any authority what so ever. The merchandise they sell is of exceedingly poor quality. They do not stand by their product in any way. They will not warranty any...
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Anonymous
Anonymous

This situation was never resolved. Sunjoy refused to even return my calls or emails. I had to order a replacement canopy from a different company. I can assure you that whe...

1.0
Jiaxing Shi, Zhejiang Sheng
Product
Sunjoy Industries Canopy
I didn't like
  • Inferior quility
  • Warranty
  • Quality of replacement cover
#1064192
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Recently I bought a 10'x10' canvas Havana gazebo canopy from Canadian Tire in order to replace a torn canopy.I have done this replacement before from this store since I did buy the gazebo at Canadian tire. The first time the replacement fit perfectly, however this time...
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Quintero
Quintero

I have put the value as $500 because that is what the gazebo is worth and it is useless without a canopy!..

1.2
Product
Sunjoy Industries Canopy
#1054094
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Sunjoy Industries Canopy Review

Like the canopy but you cant shut the panels or screen if any breeze at all is happening or it will blow the curtains and flaps in on you and all over your table. Even a slight breeze makes sitting under it anoying if you use the netting...wouls be better if the pannels attached lower on the posts...
3.3
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Sweet Home, Oregon
Product
Sunjoy Industries Canopy
#894316
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Oh my god this company really SUCKS we bought a replacement canopy and the *** thing is JUNK!!!THE SEAMS DO NOT LINE UP AND THERE IS POCKETS MISSING FROM THE CORNERS... PLUS THESE IDIOTS DO NOT RETURN CALLS OR EMAILS..... SO IN REALITY THEY ARE THIEVES TAKING PEOPLES...
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sunjoy_rep
sunjoy_rep

Hello, I am sorry to hear about your experience and I'd appreciate the opportunity to assist you. Customer satisfaction is a very important principle here at SunNest Services....

1.0
Sunbury, Pennsylvania
Product
Sunjoy Industries Canopy
#860145
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Sunjoy Industries - Inferior gazebo
Put gazebo up last week.One of the clamps on top, connector didn't lock all the way in position at top slightly off a hair. Other 3 locked into place perfectly. kept trying to straighten 4th one out completely. Looked straight as it would go. Today was a sunny...
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sunjoy_rep
sunjoy_rep

Hello, I am sorry to hear about your experience and I'd appreciate the opportunity to assist you. Customer satisfaction is a very important principle here at SunNest Services....

3.5
Product
Sunjoy Industries Canopy
#844072
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