Sunjoy Industries Bernen Gazebo Canopy Reviews

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Purchased and installed in June 2013, but even removing the canvas from the gazebo for the winter (Nov - Apr) the canvas has started to fall apart.Found the SunJoy website, found the model for replacement and placed electronic order, but nothing after almost 2 weeks. Have sent two (2) follow-up email, says reply in 2 days or less, BUT still waiting to hear. Tried the phone numbers. The Canadian number goes to Drexel Industries, no answer at all,...
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1.0
I liked
  • Easy to assemble gazebo
I didn't like
  • Customer service is non-existant
  • Customer service
  • No customer service
#832609