Sunjoy Industries - Still trying to connect to Customer Service
Went to Cdn Tire, Walmart, Rona and BMR looking for a replacement canopy.Bought two and returned both - neither fit 10x10 two-tiered canopy.
Bought third from U.S. and it was completely the wrong model and definitely not as shown. It cost $35 to ship it back. Have been phoning Sunjoy Canada daily for over a week now: mailbox is either full or all the agents are busy.
I cannot understand the email address given in English and in French it isn't given at all! Found it online: firstname.lastname@example.org. Here we are days from June and without a canopy.
Not impressed.If there were another company I would use them and skip Sunjoy completely.
Review about: Sunjoy Industries Gazebo.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Trying to contact sunjoy.