Went to Cdn Tire, Walmart, Rona and BMR looking for a replacement canopy.Bought two and returned both - neither fit 10x10 two-tiered canopy.
Bought third from U.S. and it was completely the wrong model and definitely not as shown. It cost $35 to ship it back. Have been phoning Sunjoy Canada daily for over a week now: mailbox is either full or all the agents are busy.
I cannot understand the email address given in English and in French it isn't given at all! Found it online: email@example.com. Here we are days from June and without a canopy.
Not impressed.If there were another company I would use them and skip Sunjoy completely.
More Review Details
|Diversity of Products or Services|
What I liked
What I disliked
- Trying to contact sunjoy
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Product or service
- 10 X 10 Gazebo Canopy Replacement
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
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