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We purchased a gazebo from biglots on 4/2/17. After a few months, the fabric canopy started separating on several seams. We contacted sunjoy and were advised we had a 1 year warranty. They wanted pictures and a receipt. Since we couldn't find the receipt from 8 months...
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1.0
#1194787
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Sunjoy Industries - COMPLETE JUNK
Sunjoy Industries - COMPLETE JUNK
Sunjoy Industries - COMPLETE JUNK
Sunjoy Industries - COMPLETE JUNK
Bought a fire pit at Kmart. When we opened the box Mosaic pieces falling off of table top and Leg broken. Paper inside said DONT CALL KMART. So we threw receipt away. We couldn’t take it back to the store anyway because all sales were final. Sunjoy wants $97 to ship...
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1.0
#1146749
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Bought replacement canopy that didn’t fit properly. After two months and a couple minor rains with moderate winds, totally destroyed. Twice I emailed photos to different email addresses as instructed and both bounced back. Then read some of these reviews very similar...
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#1135731
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Purchased L-GZ472PST-I Gazebo - First year the wind shredded the canopy, Purchased a new one and 2nd year, the wind snapped one of the structural post and many on the side bars. One year warranty so I am screwed. Poor quality. They want me to purchase replacement parts...
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3.0
I liked
  • Price
I didn't like
  • Quallity
#1118969
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Sunjoy Industries - SunJunk S-GZ001 SunJoy Gazebo
Would NOT recommend this item, Purchased in May 29, will be throwing it out tomorrow. Minor 10 min storm just came through and crumbled it like toothpicks. It was assembled and staked way beyond the recommendations. D rings, for the stake lines,tore out of the canopy...
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Anonymous
Anonymous

I'm sorry but that photo makes the situation look hilarious.I'm surprised the ruby slippers aren't sticking out from the bottom of one side.That's a pretty cheap price ; you p...

1.3
I didn't like
  • Inferior quility
#1096974
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Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
Sunjoy Industries - HORRIBLE CUSTOMER SERVICE & QUALITY!!!
I opened my Dashley hard top gazebo, there were so many flaws with it I was shocked.. I contacted the company, sent in my email with my pictures. Email response asked for my phone number. I gave my number, no call that week. Emailed my number again. Still no call! I...
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Anonymous
Janelle

I purchased a gazebo and it would not stand kept falling over.Same thing they said they would replace sent me a email. 2 months later nothing. I emailed a nasty message. They ...

1.3
#1085437
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i ordered a replacement canopy 3 weeks ago and was sent a ups tracking number. after 2 weeks of waiting and being unable to properly track my shipment, i called fedex and was told that they haven't physically assumed responsibility for the package and to contact the...
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1.0
#1079193
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I call SunJoy on June 7 2017 to order a replacement Canopy for my gazebo as they do not last the sun years them up! I placed an order with one of the representatives. $103.99! Will be delivered with in 5 weeks has to come from China! Well the representative said he was...
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Anonymous
Afd3262017

On 8/18/2017 a women called and left a message on my phone that she had just received my complaint from the BBB. She would be the case worker forMy complaint. She was calling ...

1.9
#1078284
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Sunjoy Industries - Another Poorly designed Chinese product, no help from Sunjoy
Sunjoy Industries - Another Poorly designed Chinese product, no help from Sunjoy
WILL NOT BY ANOTHER PRODUCT. I initially LOVED the unit I bought. I contacted Sunjoy via their toll-free number to see if they would be able to help me with a problem that exists with their design on the Octagonal model Hardtop (metal roof) Gazebo. I spent a large...
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#1074521
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Contact Sunjoy Industries

Mailing Address:
SunNest Services LLC
27040 San Bernardino Ave
Redlands, California 92374-5023
United States
Phone:
(866) 578-6569
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Sunjoy Industries Products and Services

All Sunjoy Industries Products
I purchased a canopy replacement on May 30th thinking that I was getting both pieces(the large canopy and the small top piece). I was only getting the large piece which costs $159. So the day I received the large canopy I ordered the small piece which is $17.99. No...
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#1069350
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