State: Ontario Product: Sunjoy Industries Gazebo Clear all filters (0 of 31 reviews match)
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The roof on my Essex gazebo #088-1336-8 10/12 Roof is peeling right down to the bare metal and looks very unsightly. It was purchased on May 10/2013. . I tried to call your customer service 3 weeks in a row. I finally got one of your agents today after waiting 45...
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Anonymous
BOB

same *** roof coating all coming off

sunjoy_rep
sunjoy_rep

Hello, I am sorry to hear about your experience and I'd appreciate the opportunity to assist you. Customer satisfaction is a very important principle here at SunNest Services....

Product
Sunjoy Industries Gazebo
#858626
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charging for the 12x12...????? It is under William Goddard 19662 Main st. Caledon,On...L7K 0E1... Have called customer service stayed on line for more than 1/2 ...then the line went dead.???????? I called back..left a message ...as I didnt want to wait that long..and...
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sunjoy_rep
sunjoy_rep

Hello, I am sorry to hear about your experience and I'd appreciate the opportunity to assist you. Customer satisfaction is a very important principle here at SunNest Services....

2.5
Product
Sunjoy Industries Gazebo
I liked
  • To be able to enjoy my new replaced cover
I didn't like
  • Customer service
#857809
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Bought this gazubo in fall of 2010 knowing that i was moving and got the new house and just went to put it together today for the first time and its missing a part that ties the roof and the leg together.. Ive been looking at all the gazubos on line and with no luck...
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Anonymous
Doubtful

I find it VERY HARD to believe that a customer service rep for a VERY BIG company would just tell you oh well you lost it and hang up. You must have not have the proper inform...

Product
Sunjoy Industries Gazebo
#331140
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