Connecticut, United States
0 comments
Not resolved

I ordered Stone Outdoor Fireplace which arrived with a broken base.I called Sunjoy Industries at 866-578-6569 four times.

Spent more than an hour waiting for a live person. Left 3 voice messages. No answer. Wrote 4 emails at customer.care@sunjoygroup.com as it was instructed.

The issue has not sill been resolved. Horrible, horrible customer service

I ordered Stone Outdoor Fireplace which arrived with a broken base. I called Sunjoy Industries at 866-578-6569 four times. Spent more than an hour waiting for a live person.

Left 3 voice messages. No answer. Wrote 4 emails at customer.care@sunjoygroup.com as it was instructed.

The issue has not sill been resolved.Horrible, horrible customer service

Review about: Sunjoy L-Of079Pst-1 Stack Stone Outdoor Fireplace.

Review #810809 is a subjective opinion of a user.

1.0
Exchange, Refund and Cancellation Policy
Staff
Customer service
Website
Diversity of Products or Services
Reliability
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $600
Preferred solution Price reduction

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