I ordered Stone Outdoor Fireplace which arrived with a broken base.I called Sunjoy Industries at 866-578-6569 four times.
Spent more than an hour waiting for a live person. Left 3 voice messages. No answer. Wrote 4 emails at email@example.com as it was instructed.
The issue has not sill been resolved. Horrible, horrible customer service
I ordered Stone Outdoor Fireplace which arrived with a broken base. I called Sunjoy Industries at 866-578-6569 four times. Spent more than an hour waiting for a live person.
Left 3 voice messages. No answer. Wrote 4 emails at firstname.lastname@example.org as it was instructed.
The issue has not sill been resolved.Horrible, horrible customer service
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
- Reason of review:
- Poor customer service
- Preferred solution:
- Price reduction
- Monetary loss:
- Product or service
- Sunjoy L-Of079Pst-1 Stack Stone Outdoor Fireplace
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
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