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Contact Sunjoy Industries Customer Service

How to Reach a Person at Sunjoy Industries

Verified Contact Information

Toll-Free Number:

  • 1-866-578-6569
Call customer service
Send Message

Sunjoy Industries Emails:

Sales/ Reservations
customersupport@sunjoygroup.com

Sunjoy Industries Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Sunjoy Industries Phone Number
1 (866) 578-6569
Average Hold Time
00:02:15
Average Calls duration
3 minutes
Most Popular Sunjoy Industries Email Address
customersupport@sunjoygroup.com
Sunjoy Industries Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
Call Volume by Day
sun
mon
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View full overview ›
PissedConsumer Club

Contact Information

Sunjoy Industries Website:

Sunjoy Industries Help Center:

Corporate Office Address:

Sunjoy Group
7 Kaki Bukit Cres, #04-01, Fullion Building
Singapore, Singapore 92374-5023
Singapore

Summary of Sunjoy Industries Customer Service Calls

708 TOTAL
CALLS
03:21 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sunjoy Industries?

Return/ Replace Question:

  • “Replacement hard top gazebo panel”
  • “I need a replacement canopy”
  • “Gazebo replacement parts”

Product/ Service Question:

  • “Damaged gazebo”
  • “Damage part”
  • “Hail damage”

Request for Information Question:

  • “Looking for retractable pergola canopy”
  • “Assistance”
  • “How to get replacement top for my gazebo”

Shipping and Delivery Question:

  • “Wrong item delivered”
  • “Missing parts”
  • “Order the wrong item and need to return it.”

Website/ Application Question:

  • “Problem installing part 20 on my hazebo”
  • “Installation”
  • “Install directions”

Payments and Charges Question:

  • “I've been waiting on my $98 jacket I sent back to cal. Front desk. Got my USPS receipt ,it's been since January”
  • “Fraudulent transactions”
  • “To make payment”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Received an email of cancellation of my order due to unforeseen circumstances and my money has not yet been refunded, why is order cancelled and why I haven't I received my refund for cancellation of order?”

Staff Question:

  • “Want to speak to a customer service representative”
  • “Customer Service”

Refund Question:

  • “Want a refund on order”
  • “I have purchased 2 of your gazebo in in 2017 and one this year both of them have ripped the ones are up to high to drain rain water I spent over $ 600 and I am not happy I contacted amazon and they won’t refund me I will gladly return the product I”

Account Question:

  • “Cannot sign into my account will not let me reset. Password to get my receipt for warranty product.”

Other Question:

  • “I need to order parts for gazebo”
  • “Gazebo parts”
  • “Order new pergola sgade”

Compare Sunjoy Industries Customer Service To

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