Bought a fire pit at Kmart. When we opened the box Mosaic pieces falling off of table top and Leg broken.
Paper inside said DONT CALL KMART. So we threw receipt away. We couldn’t take it back to the store anyway because all sales were final. Sunjoy wants $97 to ship out replacement parts!
We only paid $80 for the fire pit to begin with. Their customer service department isn’t even in the US. You can’t understand anyone who you talk to. The lady called my FIVE TIMES in a row trying to return my call.
Which thanks for being persistent and wanting to get a hold of me, but I was in a meeting. And 5x in a row is crossing over into harassment territory!!!!
Product or Service Mentioned: Sunjoy Industries Fire Pit.
Reason of review: Bad quality.