Sunjoy Industries
Reviews and Complaints
Wrong part seny
User's recommendation: Don't order from them
I WOULD LIKE THE MEASURMENTS FOR ITEM A10200****
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Verified Reviewer | Mariposa, CaliforniaNo response after a couple emails
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Utica, MichiganReplacement canopy
Wrong product sent
User's recommendation: Do not order
Poor Customer Service
User's recommendation: Customer service is lacking.
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Verified ReviewerPO#: CS26669****
Preferred solution: new part # P000800257 sent to me
Defective equipment
Preferred solution: I would prefer my money back but if they will pay for shipping and send me a new one I would consider it.
User's recommendation: Don’t buy the unit It’s $200 and worth it
Replacement item
User's recommendation: don't buy Sunjoy product ever.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged posts on gazbo
Preferred solution: Send me 2 poles and a canopy
Replacement item
User's recommendation: don't buy sunjoy product
Ordered a sunjoy canopy replacement and it came in a timely manner. It did not fit. Requested a return slip the next day and it took them over a month to send it after numerous emails to them.
User's recommendation: Do Not order from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscontinued replacement products.
- Good structure without canopy
- No replacement parts
Preferred solution: Let the company propose a solution
User's recommendation: Dont purchase these products from Lowes. They offer no support.
Gazebo
Preferred solution: Price reduction
User's recommendation: take your money and run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGazebo Installation Question
Preferred solution: Just want to know what installation service I should choose.
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