Sunjoy Industries - 10' x 10' Sunjoy Gazebo lasts 3 days?!?!?
I see people complaining about their gazebo lasting only a year or 18 months and I don't get it. We put ours up last Sunday and two days later there was a mild thunderstorm and it did not just break it - it destroyed it! Two metal beams were snapped cleanly in half, the plastic corner connectors actually sheared.
I e-mailed their support line and the response was a very clear and obvious dismissal of me. Although the words they used were different, in essence they said "Yes, our product is shoddy but you bought it and we won't stand behind anything that did not come out of the box broken."
$120 for three days of use? I am not sure a product could be made more poorly and customer service be more dismissive and pathetic.
Run from any products this company makes as if your very life depended on it.
More Review Details
- Monetary loss:
- Product or service
- 10 X 10 Opp Gazebo
- Review category
- Furniture and Decor
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